Help protect your members from scams
Give members a trusted place to learn, check something suspicious, and know what to do next, delivered as a branded member benefit from your credit union.
The problem
The member is authenticated, the payment is intentional, but the decision behind it was manipulated.
Traditional fraud controls can only go so far once a member has been convinced to act. GranGuard helps members spot the risk sooner.
Help members spot manipulation before money moves.
GranGuard turns scam prevention from occasional warnings into an ongoing member service.
Learn how scams work
Short, approachable training teaches the psychology and techniques behind modern scams, so members recognize manipulation, not just yesterday's examples.
Check something suspicious
When a text, call, email or offer feels wrong, practical decision guidance helps members slow down, verify independently and decide what to do next.
Keep up with changing threats
A current scam library gives members plain-English explanations of common and emerging schemes, warning signs and recommended next steps.
Bring someone you trust
Optional family features give members another layer of support and make it easier to involve someone they trust when a situation doesn't feel right.
One program. As simple or as comprehensive as you need.
You don’t have to begin with a complex member application. GranGuard is configured around the audience, goals and level of engagement that make sense for your credit union.
Open access
A public scam-defense resource for your entire community.
No accounts. No sign-in. No member data required. Members reach scam-awareness training and the scam library straight from a branded web experience.
Ideal for community outreach, financial education campaigns and a fast first launch.
Member protection
Scam defense as an ongoing member benefit.
Authenticated members save progress, use interactive decision tools, receive more personalized guidance and build stronger habits over time.
Adds progress tracking and member-specific experiences where they make sense.
Family protection
Protection that reaches past the individual member.
Optional family and trusted-person features put another layer of support around members who want it, and printed resources keep the essentials to hand away from the screen.
For many credit unions this is also the first relationship they build with the next generation of members.
The program grows with you, without forcing you to deploy everything on day one.
Modern scam protection, without the complexity
Built for older members
Lessons and pacing are designed around older adults from the outset, and they explain why careful, intelligent people get caught. Relevant across the membership too, from family caregivers to younger members facing investment scams.
Something for your frontline
Branch and contact center teams get a place to send members who ask whether something is a scam, so the answer does not depend on who happens to be at the counter.
Nothing to integrate
No access to member accounts, transaction data, or your core systems, and nothing for members to install. GranGuard manages the program, content, and ongoing updates.
Keeps pace with real threats
Training and guidance reflect current fraud reports, emerging tactics, and the scams most relevant to your members.
The partner portal
See the impact.
Your team gets a clear, aggregate view of participation and engagement, designed to demonstrate value and shape future education, never to monitor individual participants.
- Participant enrollment and engagement
- Training activity and completion
- Most-viewed scam topics
- Content and guidance usage
- Export-ready program summaries
Program overview
Your community, last 30 days.
Enrolled members
1,284
+12%
Lessons completed
5,730
+9%
Scam checks run
412
+21%
Weekly engagement
Most checked
Bank impostor texts
Investment offers
Delivery scams
Built for your institution. Branded for your members.
- A co-branded member experience, in your name and colors
- Training and scam guidance localized to your members
- Launch and communications materials for your channels
- Optional printed welcome kits for the kitchen drawer
- Aggregate engagement reporting for your board
- Ongoing content updates and platform management
Nothing to install, nothing to integrate, and nothing for your team to maintain. We run the program, your credit union gets the credit.
How it works
Define your audience
Start with a member group, customer segment, workforce, region or community.
We make it yours
We apply your branding, configure the experience and prepare the content and launch materials.
Launch and measure
Share the program through your existing channels and track aggregate participation through the partner portal.
Three ways to run it
League-endorsed benefit
An endorsed program your member credit unions offer under their own brands, with recurring non-dues revenue to the league. Nothing exclusive asked of member CUs.
Individual credit union program
Your own co-branded or white-label instance, offered to members as a benefit under your credit union’s name.
Community sponsorship
Sponsor the program for senior centers and community groups in your field of membership, free to them, with your credit union’s name on it.
See it live under your branding in 15 minutes
We’ll provision a demo with your credit union’s name on it before the call, so you’re looking at your program, not ours.
Book the 15 minutes